Privacy Policy

Application: TalkyBuy · Effective date: 27 May 2026 · Last updated: 27 May 2026

This Privacy Policy describes how Xinacle ("we", "us", or "our") collects, uses, and shares information when you use the TalkyBuy mobile application (the "App"). By using the App you agree to this Policy.

1. Who we are

TalkyBuy is operated by Xinacle. For any privacy question, contact us at [email protected].

2. Information we collect

2.1 Information you provide

Phone number — for one-time-password (OTP) sign-in.
Profile details you choose to add (name, location preferences).
Requirement messages and queries you send to our AI assistant to discover vendors and deals.
Photos / images you upload from your camera or photo library when describing a need to a vendor.

2.2 Information collected automatically

Approximate and precise location — only while you are using the App, to find nearby vendors and deals. We never access your location in the background.
Device identifiers and notification token — a Firebase Cloud Messaging (FCM) token to deliver push notifications.
App diagnostics — minimal error logs to keep the service stable. No third-party analytics SDK is bundled in the App.

2.3 Information we do not collect

We do not serve ads or use advertising identifiers.
We do not process in-app payments or store payment card data.
We do not access your contacts, SMS, microphone, or background location.

3. How we use information

Authenticate your account using OTP.
Match your requirements with relevant vendors and deals near you.
Deliver push notifications you have opted into (deal updates, vendor replies).
Maintain and improve the App and prevent abuse.
Comply with legal obligations.

4. Data we share

We share information only with the parties strictly required to provide the service:

Recipient	Purpose	Data shared
Google Firebase Cloud Messaging	Deliver push notifications	Device push token
Google Cloud (hosting)	Run our backend service	Operational data (request logs, encrypted at rest)
OpenAI / Google Gemini	AI model inference for vendor/deal discovery	The text of your assistant query (not your phone number)
Vendors on the platform	Respond to your stated requirement	The requirement details you choose to share; phone number is shared only when you explicitly confirm

We do not sell your personal information.

5. Data retention

We retain your account data while your account is active. If you delete your account, we erase your personal data within 30 days, except where retention is required by law (e.g. fraud records, tax). Push tokens are deleted immediately on sign-out or uninstall reporting.

6. Your rights and choices

Account deletion — you can delete your account from Profile → Delete Account inside the App, or by writing to [email protected]. We honour deletion requests within 30 days.
Access / correction — email us and we will provide a copy of your data or correct it.
Permissions — you can revoke camera, photo, location, and notification permissions in your device settings at any time. The App will continue to work with reduced features.
Marketing notifications — you can disable promotional notifications in Profile → Notification Settings.

7. Children

TalkyBuy is not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, email [email protected] and we will delete it.

8. Security

Data is transmitted over HTTPS/TLS. Access tokens are stored on your device using the platform's secure storage. Backend services run on Google Cloud with encryption at rest and least-privilege access.

9. International data transfers

Our servers are hosted in Google Cloud (regions in Asia and the US). By using the App you consent to your data being processed in those regions.

10. Changes to this policy

We may update this Policy from time to time. We will post the new effective date at the top, and for material changes we will notify you in the App.

11. Contact

Xinacle — TalkyBuy
Email: [email protected]
Website: https://www.talkybuy.com